Terms of Service

These terms cover use of wandsconsulting.com and any consulting engagement with W&S Consulting LLC (a Georgia limited liability company in formation; “W&S,” “we,” “us”). If you book a call, submit a form, or sign a service agreement with us, you agree to these terms.

W&S installs and maintains AI automation systems for small businesses. Each engagement is documented in a separate written service agreement (the “SOW”) that names the specific systems, fees, and timelines. These terms apply alongside the SOW. If a clause here conflicts with the SOW, the SOW controls.

Fees are stated in the SOW and typically range from $300 to $1,500 per month, billed in advance. Late payments accrue interest at the lesser of 1.5% per month or the maximum permitted by Georgia law. If a payment is more than 15 days late, we may pause maintenance until the balance clears.

Either party may cancel a monthly engagement with 30 days' written notice by email to edward@wandsconsulting.com. On cancellation: we hand over all installed code and configuration, you keep what runs on your hardware, and we stop billing at the end of the current month.

We promise to perform the work in the SOW with reasonable care and skill. We do not guarantee any specific business outcome — lead counts, response times, revenue impact, hours saved, or implementation timelines — unless an outcome is named in the SOW. Any industry statistics or benchmarks shown on this website are illustrative, not commitments.

Beyond what's explicitly promised in the SOW, the services and this website are provided “as is” with no warranty of any kind, including no warranty of merchantability, fitness for a particular purpose, or non- infringement, to the maximum extent permitted by Georgia law.

To the maximum extent permitted by law, W&S's total liability to you under any engagement, in contract, tort, or otherwise, is capped at the fees you paid us in the one (1) month immediately before the event giving rise to the claim. We are not liable for any indirect, incidental, special, consequential, or punitive damages (including lost profits, lost revenue, lost data, or business interruption), even if advised of the possibility.

Some jurisdictions don't allow these limits. In those places, our liability is limited to the maximum extent allowed.

You agree to:

• provide accurate information and timely access to the systems we're installing into;
• keep your own backups of any data the automations interact with;
• maintain your own user accounts, passwords, and customer-data security on your hardware;
• review and approve automated outputs before relying on them for legal, tax, financial, or medical decisions;
• comply with applicable laws (CAN-SPAM, TCPA, HIPAA, GLBA, etc.) for any outbound communication the automations send on your behalf.

When we install for you, you own the specific configuration, prompts, and integration code we build for your business. You can use it forever, including if you cancel. We retain ownership of the underlying templates, frameworks, and tooling we re-use across clients. We do not claim any rights to your customer data, your emails, your CRM records, or any other data we process on your behalf — that's yours.

We treat your business information as confidential and won't share it outside W&S without your permission, except as required by law. We may reference our engagement at a high level (industry, city, type of automation) in marketing, but we won't name you as a client without your written consent.

Don't scrape, mirror, or use this site or its content to train AI models without our written permission. Don't use the contact forms to send spam, threats, or anything illegal.

We may update these terms occasionally. The “last updated” date above will change. If you have an active engagement, we'll email you about material changes. Continued use of the site or continued service after a change means you accept the new terms.

These terms are governed by the laws of the State of Georgia, without regard to conflict-of-laws rules. Any dispute that we can't resolve in good-faith conversation will be brought exclusively in the state or federal courts located in Fulton County, Georgia, and both parties consent to jurisdiction there.

Questions about these terms? Email edward@wandsconsulting.com.